Sensorial works on the principle that your information is very important, and above all, it’s yours. This policy is intended to clarify our measures to ensure your privacy and security, and how we use your personal information and what you share with us when using our website or systems.
Therefore, before submitting any information through our website or applications, as well as before using our rating, monitoring or training systems (collectively, “Systems”), please read this Privacy Policy carefully. By using any Sensorial system or access, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.
What data and information do we collect?
Through our website or Systems, we may collect the following information: i) identifying data (name, email, telephone); ii) demographics (gender, age, education, occupation); iii) physical characteristics or description; iv) information about your health, provided voluntarily (eg your judgment of tiredness, night and sleep, visual problems); v) financial data (eg payment information); vi) physiological data (eg heart rate, respiration rate); vii) activity on our website or Systems, as well as in the use of others (eg browsing history or application usage);
In addition to the information you provide us, other information may be collected automatically. These include: technical information about your device (operating system version, language, device type), system usage, such as times and date of access, which games you played, your game results and raw performance data during use.
In order to offer a better experience and according to the users’ needs, we use so-called “cookies”. These are text files that store data pertaining to your computer. They do not identify the user, do not access data on your hard drive, and we will not associate this information with personal data. You can at any time disable the “cookies” in your Internet browser preferences.
We may supplement the information you provide to us with additional information collected from other sources, such as publicly available information, or from third parties such as marketers, partners, researchers and others. We may combine information we collect, with other information obtained from third parties and information derived from any other product or service we provide.
If you access systems using Facebook, Google account or others, we will use this service for authentication. We may also receive information on the platform in question, as authorized by you, such as your username, name, email address, photo, location, date of birth, gender, an ID associated with the applicable third-party platform, files from users, such as photos and videos, your friends list, people you follow and/or who follow you, and/or your posts or “likes”.
If it is not in your interest to share this data, you may access the systems by means other than these third parties.
You must choose and keep a personal password to use the system, which must be kept confidential. You are responsible for all actions that are performed using your email and password. If misuse is suspected, you must change the password immediately.
You may be invited to participate in some Sensorial Sports scientific research. In this case, your data will be processed anonymously and will not be associated with your identity. You can always stop the search at any time and demand that your data be discarded. For more details, always consult the person responsible for the research and the consent material associated with it. You can also contact us using the contact provided at the end of this Policy.
Your information is used to manage and provide system services, including but not limited to:
- purposes for which you provided it;
- Authenticate your login and process your payments;
- Customize your experience;
- Allow you to monitor your performance and progress
- Customize and provide information about our products and services;
- Send you information, surveys or advertisements that we believe may be of interest to you;
- Administer surveys;
- Provide customer support and send confirmations about your account;
- For internal research and reporting;
- Protect our intellectual property or other rights;
- Manage and improve our services, our games and our training; and
- Anonymously compile results and reports submitted on the System
We also use Google’s reCAPTCHA v.3 function to determine whether the information received came from a person or a potentially abusive tool (bots). To determine this, reCAPTCHA uses data such as the IP address and activity patterns (eg typing/mouse movements). reCAPTCHA is subject to Google’s Terms of Service and Privacy Policy .
We take advanced measures to protect the confidentiality of the information collected, and are not responsible for illegal interceptions or violation of its systems or databases by unauthorized persons, or for the improper use of information obtained through these means.
We believe in protecting your privacy and therefore do not provide your personal information to third parties for their marketing purposes.
When We Share Your Personal Information with Third Parties
We may share the categories of personal information identified in Section 1 for business purposes (as defined by applicable law) or as required by applicable law. More specifically, we may share your personal information in the following situations:
Service providers and agents
We may share your information with certain third parties selected by us to help us support our operations. This includes, for example, services that help us process payments, analyze web traffic, send emails and track customer service requests. In addition, we may share limited personal information with third parties to help them market or advertise Sensorial.
Business transfers
We may sell, transfer or otherwise share some or all of our assets in the event of a merger, reorganization, business transaction or bankruptcy. In such scenarios, your information may be part of the transferred assets. We will post a notice or otherwise notify you and collect your consent, as required by law, before the information is transferred and is subject to a different privacy policy.
Online Analytics and Personalized Advertising
We may use third party web analytics services such as Google Analytics. These service providers use the type of “cookie” technology as described above. The information (including your IP address) collected by the technology will be disclosed or collected directly by these service providers, who use the information to evaluate your while with us. Sensorial Sports environments. To prevent Google Analytics from using your information for analysis, you can install the Google Analytics opt-out browser add-on by clicking here.
We may allow other third parties (eg ad networks and ad servers such as Google Analytics, DoubleClick and others) to serve you customized ads on the Systems, on other websites and in other applications and access their own cookies or other tracking technologies on your computer, mobile phone or other device you use to access the Systems. Please note that we do not have access to the use of cookies or other tracking technologies that may be placed on your computer, mobile phone or other device used to access systems by unaffiliated third-party ad technology, ad servers, ad networks or any other unaffiliated third parties. Parties using these technologies may offer you a way to disable ad targeting, as described below. If you’re interested in more information about personalized browser advertising and how you generally can control the placement of cookies on your computer to deliver personalized advertising, please visit the Network Advertising Initiative or Consumer opt-out linkDigital Advertising Alliance consumer opt-out link to stop receiving advertising from companies that participate in these programs.
To disable Google Analytics for display advertising or customize Google Display Network ads, you can visit Google Ads Setup .
Rights to Personal Data and Your Options
You can access, review, correct and delete certain personal data by logging into your account. You can also, at any time:
- Inquire about the existence of personal data on our platform
- Require us to update, correct data we have, delete data in appropriate circumstances
To claim any of these rights, just contact us through our website, in the session: contact us.
Marketing
Receiving our marketing emails is optional, and you can unsubscribe via the link to this purpose inserted in all emails in this category.
Push notifications
We may use notifications to inform you about your account or systems-related matters. You can cancel push receipts through the settings of the app the notification is linked to.
Additional Information
Our systems may include links to third-party websites, whose privacy policies are not our responsibility.
Our website may include social media features such as Facebook and Twitter buttons. These features may collect your IP address and information about the page you are visiting and may set cookies to work correctly. Your interactions with these resources are governed by the privacy policies of the company that provides them.
Minors
We recommend that the registration for access by minors is carried out using the email of the parents or guardians, with their permission to send the requested information. Personal information will be required to direct the work in the system, as well as the availability of results. The minor’s data will be treated with the same privacy described above.
Change in Policy
This Privacy Policy may be updated from time to time. If we make material changes, we will notify you by email, by posting a notice on our systems, or by posting an updated privacy policy on our website 45 days prior to the effective date of the updated Terms of Service. For existing users, unless otherwise indicated by applicable law, your continued use of the systems after the effective date indicates that you agree and consent to the updated Terms of Service.
Contact Information
You can contact us by contacting us through our website in the Contact Us section. You can also send mail to the following address:
Sensorial Sports
Supera Parque Tecnológico
Av. Doutora Nadir Aguiar, 1805, Building 2 – Open Space.
Jardim Dr. Paulo Gomes Romeo
CEP 14056-680,
Ribeirão Preto, SP, Brazil